Matt’s Views

Insights on business, strategy, and what’s really happening in New Zealand - from 25 years in the trenches.

Mel Cains Mel Cains

Zombies Make Terrible Business Owners.

Under real pressure, most business owners don't blow up – they freeze. Emails go unanswered, decisions get deferred, and the business bleeds out while everyone waits. Avoidance isn't laziness, it's a stress response – and sometimes the most decisive move is stepping out, getting functioning again, and coming back ready to lead.

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Mel Cains Mel Cains

Landlords: Your Tenant Is the Asset. Act Like It.

There's a strange attitude among some landlords that they're doing tenants a favour. They're not. A good tenant is the thing that makes you rich. Not the building, not the yield spreadsheet, not the valuation letter. The tenant de-risks the asset. That's what the market rewards.

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Mel Cains Mel Cains

Your Pattern Recognition Is Often Right. What's Wrong Is Choosing Not to Listen to It.

Your gut feel isn't magic. It's pattern recognition built from years of watching deals unravel and people fail to deliver. Most bad decisions aren't caused by missing information; they're caused by rationalising away the discomfort that recognition creates.

Here's why the real risk sits with the signals you talk yourself out of, especially when it comes to people rather than numbers.

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Mel Cains Mel Cains

Don't Let Your Lawyer Run Your Business

One of the most expensive mistakes I see business owners make is asking their lawyer for business advice, then treating it as gospel.

Lawyers are very good at telling you what you can't do. They are usually not good at telling you whether something is commercially sensible.

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Mel Cains Mel Cains

Get Good Advice. Then Actually Listen to It.

About 20 years ago, a very smart lawyer sat me down and gave me a piece of advice that has stuck with me ever since.

"You're really good at getting advice. Maybe one day you should try taking it."

It wasn't said unkindly. It was said accurately.

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Mel Cains Mel Cains

What's Actually Happening in NZ Business Right Now

There's a strange disconnect in New Zealand business at the moment. On paper, things are meant to be improving. On the ground, many businesses feel anything but stable.

What we're living through isn't a collapse. It's something more grinding and more dangerous: a long, uneven unwind.

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Mel Cains Mel Cains

Negotiating With an Angry Creditor

By the time a creditor is angry, the problem is no longer just the debt. Something else has broken first. Usually trust, timing, or expectation. Money is simply the last visible symptom.

The common mistake is to treat anger as noise. It isn't. It's information.

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